Tracking the Business Performance Using the 1300 Number

One way of getting the usefulness of 1300 number is to track the history of calls that were made. The monthly trending report will show the number of calls received and the length of time each caller made. The report will help you analyze how the business is going and will give you the opportunity to compare the performance of your business on a monthly basis.

Getting the total number of calls from the service provider is very easy even for the duration of the last 13 months. You can also find out the duration of each calls made and by this method you can assess the volume of calls made during the last 13months. With the help of the data you can do some improvements for your company if the assessment results in such thing. This could be done by area since you can make the assessment from the volume of calls in a per area basis.

Using the volume of calls incurred by 1300 number will be a great help if there is planned advertising and marketing campaign for the company. They will have an idea on the number of respondents based on the past experience and reports. This way you will be ready if there is a need for additional employment for a certain period of time. This is when you think large volume of calls will come in.

With the monthly trending report from the calls made in 1300 number, you can make the necessary arrangements with your employees if they can have their vacation leave on certain months that you think work is not overload. Using 1300 Australia number, you can monitor which time is the best for you to launch a campaign on advertising and marketing. From the previous reports, you can effectively set the campaign period on the date when people will make a response on your campaign. It may not be effective to launch a campaign during holidays when people are busy taking their holidays. Putting on expensive budget may not be practical when people are busy going on their holiday trips.

As a business man you have to be extra observant on the call trends for any lengthy calls which will result in additional phone charge. Unhappy clients who are waiting on queues for long period of time will end up cutting the call or missed call which is decreased clients for you. As much as possible avoid incidents like this for the good of the business.

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